Industrial Equipment Solutions Expert

1 day ago

Sherwood Park, Alberta, Canada Blackstone Industrial Services Full time

Blackstone Industrial Services is a leading provider of critical rotating equipment parts and solutions. We specialize in ensuring the reliability and performance of industrial machinery through our comprehensive range of parts and technical expertise.

We are seeking a highly motivated and skilled Technical Equipment & Parts Representative to join our team at Blackstone Industrial Services.

Reporting to the Operations Manager, the incumbent will play a pivotal role in ensuring the readiness and accessibility of parts for critical rotating equipment. This position requires ongoing collaboration with various departments within our organization, original equipment manufacturers (OEM), and our valued customers.

Key Responsibilities
  • Equipment Parts Identification: Work closely with customers to determine their specific needs and requirements, ensuring accurate identification of correct parts.
  • Parts Kit Development: Develop unit-specific parts kits to streamline maintenance and repair processes for our customers.
  • Customer Inventory Management: Manage customer inventory strategy to ensure optimal stock levels and timely availability of parts.
  • Equipment Updates and Maintenance: Collaborate with customers and sales teams to propose replacement units for obsolete equipment or suggest factory options for updates and material changes to existing units.
  • Technical Guidance: Advise customers and service personnel on the work scope for different types of equipment and provide guidance on maintenance-related specifications.
  • Documentation and Record-Keeping: Ensure accurate documentation of parts usage, inventory levels, and customer interactions using appropriate software and systems.
  • Customer Relationships: Maintain strong relationships with customers, OEMs, and internal teams to facilitate smooth operations and effective communication.
Requirements
  • Education: Mechanical Engineering Technology Diploma
  • Experience: Previous experience working in a shop or Parts Fulfillment Environment
  • Technical Skills: Strong technical aptitude with the ability to understand complex equipment and parts specifications, proficiency in inventory management software, and Microsoft Office Suite.
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively with customers, sales teams, and internal departments.
  • Adaptability: Ability to work well under pressure and adapt to changing priorities in a fast-paced environment.

The estimated salary for this position is $80,000 - $110,000 per year, depending on qualifications and experience. If you are a motivated and skilled professional looking for a challenging opportunity, please apply.

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