Senior Financial Services Professional

3 weeks ago


Beloeil, Quebec, Canada National Bank Full time

About Us:

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National Bank is a leading financial institution that prioritizes people and community.

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Job Summary:

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We are seeking a motivated and customer-focused Banking Advisor to join our team. As a Banking Advisor, you will be responsible for delivering exceptional service to clients, building lasting relationships, and helping them achieve their financial goals.

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About the Role:

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Your key responsibilities will include:

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  • ">
  • Greeting clients and answering their questions with a friendly approach">
  • Helping clients use our banking applications and ATMs">
  • Listening to clients' needs and resolving complex situations">
  • Providing advice and transaction solutions for Personal Banking clients">
  • BUILDING LASTING BUSINESS RELATIONSHIPS BY EMPATHIZING WITH CLIENTS AND UNDERSTANDING THEIR FINANCIAL OBJECTIVES">
  • Ensuring client satisfaction and engagement through proactive communication and issue resolution">
  • Referencing clients to specialist colleagues for specific needs">
  • Adhering to compliance and risk management rules">
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About You:

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To succeed in this role, you will need:

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  • ">
  • A college diploma (DEC) or equivalent">
  • Customer service experience, an inclusive attitude, and openness to diversity">
  • A positive attitude and empathy for clients">
  • An interest in technology and skills in sharing knowledge">
  • The ability to adapt to different situations">
  • Fluency in French and English languages">
  • Skills in areas such as Brand Ambassadorship, Business Development, Client-focused, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork">
  • A career growth mindset and desire to advance in the role or move to another region or branch">
  • Access to personalized training content on topics like banking solutions and advisory approaches">
  • Career development opportunities through internal mobility and collaboration with colleagues from diverse backgrounds">
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Benefits:

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We offer a comprehensive benefits package, including competitive compensation, flexible group insurance, generous pension plan, Employee Share Ownership Plan, Employee and Family Assistance Program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, virtual sleep clinic, and more

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What We Offer:

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National Bank values its employees and offers a dynamic work environment, cutting-edge collaboration tools, and opportunities for professional growth and development.

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Join Our Team:

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If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity to become a Banking Advisor at National Bank.

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About National Bank:

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National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

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Apply Now:

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Please submit your application, including your resume and cover letter, to [insert contact information].

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Contact Us:

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We welcome all candidates and invite you to share any accommodation requests during your first conversations with us.



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