Project Manager

4 weeks ago


Sidney, Canada PMI Canadian West Coast Chapter Full time
Project Manager Job Description

The primary objective of this role is to collaborate with clients to identify their analytical requirements, ensuring seamless communication with laboratory and administrative staff to guarantee that these needs are comprehensively understood and met.

Key Responsibilities:


• Develop and maintain client accounts to ensure maximum client satisfaction and optimize business potential.


• Serve as the primary liaison between clients, the laboratory, and SGS AXYS management.


• Collaborate closely with Account Managers to grow the business with existing and new clients.


• Provide consultation, recommendations, data interpretation, and technical assistance to clients in a timely manner.


• Stay current with all SGS AXYS method offerings.


• Provide clear, concise, and accurate information to operations via project notes as it pertains to client projects.


• Coordinate work schedules, reports, data, billing, and client requests.


• Complete all office-related administration tasks in a timely manner, such as CRM updates, LIMS updates, VG requests, reporting, and invoice approval.


• Work with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed.


• Help arrange/coordinate client site tours, conferences, etc.


• May be assigned and coordinate special or ad hoc projects as needed.


• Extended hours will be required periodically.


• Adhere to all OI, Health and Safety Regulations


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