Case Processing Administrator

3 weeks ago


Mississauga, Ontario, Canada Venera Immigration Inc Full time

Venera Immigration Inc is seeking a highly organized and detail-oriented Case Processing Administrator to join our team. As a Case Processing Administrator, you will be responsible for processing immigration cases efficiently and accurately. Your primary duties will include:

Key Responsibilities
  • Type and proofread correspondence, forms, and other documents to ensure accuracy and completeness.
  • Schedule and confirm appointments with clients and stakeholders.
  • Greet people and direct them to contacts or service areas in a professional and courteous manner.
  • Conduct research to gather information and resolve issues.
  • Answer telephone and relay telephone calls and messages in a timely and efficient manner.
  • Answer electronic enquiries and respond to client inquiries.
  • Compile data, statistics, and other information to support case processing.
  • Perform data entry tasks to maintain accurate records.
  • Provide customer service to clients and stakeholders.
  • Order office supplies and maintain inventory to ensure a well-stocked office.
  • Record and prepare minutes of meetings, seminars, and conferences to document important discussions and decisions.
  • Utilize MS Office to create and edit documents, spreadsheets, and presentations.
  • Set up and maintain manual and computerized information filing systems to ensure easy access to important documents.

Requirements

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 2 years to less than 3 years.
  • Asset languages: Hindi, Panjabi (Punjabi).
  • Computer and technology knowledge: Google Docs.
  • Area of work experience: Immigration, Correspondence.
  • Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Repetitive tasks.
  • Other benefits: Free parking available, On-site amenities, Parking available, Work Term: Permanent, Work Language: English, Hours: 30 to 40 hours per week.


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