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Head Baker

2 months ago


Ottawa, Ontario, Canada The Cupcake Lounge Full time
About The Cupcake Lounge

We are a leading bakery and dessert shop, dedicated to providing high-quality treats to our customers. As a Head Baker at The Cupcake Lounge, you will be responsible for leading our baking team and ensuring that our products meet the highest standards of quality and presentation.

Key Responsibilities
  • Recipe Development: Create and implement new recipes for our menu items, including cakes, pastries, and other baked goods.
  • Bakery Management: Supervise and train our baking team to ensure that they are following proper procedures and meeting quality standards.
  • Inventory Management: Manage our inventory of ingredients and supplies to ensure that we have the necessary materials to meet customer demand.
  • Quality Control: Conduct regular quality control checks to ensure that our products meet our high standards.
  • Customer Service: Provide excellent customer service to our customers, including responding to customer inquiries and resolving any issues that may arise.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a bakery or related field
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for baking and customer service.
Benefits
  • Health Benefits: Dental plan, health care plan, paramedical services coverage, and vision care benefits
  • Work Schedule: 30 to 40 hours per week
  • Language: English