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Truck and Trailer Operations Manager

2 months ago

Clairmont, Alberta, Canada Brandt Full time

Job Summary:

Brandt is seeking a highly skilled and experienced Foreman to join our team in Grande Prairie. As a key member of our Service Department, you will be responsible for the daily organization and dispatch of technicians, ensuring quality repair work, and providing guidance and support to our team.

Key Responsibilities:

  • Organizational Leadership: Oversee the daily operations of the Service Department, ensuring efficient workflow and productivity.
  • Technician Supervision: Supervise and mentor a team of technicians, providing guidance and support to ensure high-quality repair work.
  • Quality Control: Conduct regular quality control checks to ensure that all work meets our high standards.
  • Customer Service: Provide exceptional customer service, ensuring that our customers receive the highest level of service and satisfaction.
  • Cost Management: Manage costs and ensure profitability of the department, identifying areas for improvement and implementing cost-saving measures.
  • Communication: Communicate effectively with customers, technicians, and other branch personnel, ensuring seamless communication and collaboration.

Requirements:

  • Experience: 3+ years of experience in a supervisory role, preferably in a heavy-duty truck and trailer environment.
  • Skills: Strong organizational skills, basic Microsoft Office skills, and the ability to lift up to 50 pounds.
  • Certifications: Certified Journeyperson in the Heavy-Duty Truck and/or Equipment technician trade or equivalent designated trade preferred.