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Receptionist

2 months ago


Markham, Ontario, Canada AWIN Group of Dealerships Full time
Job Title: Receptionist

We are seeking a highly skilled and organized Receptionist to join our team at AWIN Group of Dealerships. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities:
  • Operate a multi-line telephone system to transfer calls to the appropriate individual or department in a professional and courteous manner.
  • Take detailed messages and respond to emails in a timely manner.
  • Distribute mail, faxes, and coordinate courier pickups.
  • Process customer payments, manage customer accounts, and perform various clerical and administrative duties as requested.
  • Acquire knowledge about the dealership to respond to inquiries for general information.
  • Answer customer inquiries and direct them to the appropriate personnel.
  • Maintain the cleanliness of the reception area and customer waiting area.
  • Update and distribute dealership telephone listings when necessary.
  • Perform other duties as assigned.
Requirements:
  • Excellent communication and customer service skills.
  • High school diploma or equivalent.
  • Previous experience in a reception or customer service role.
  • Previous experience working in a dealership setting is an asset.
  • Ability to operate a multi-line telephone system.
  • Strong knowledge of Microsoft Office products, including Excel and Word.
  • Ability to maintain filing systems and databases.
  • Professional appearance and friendly disposition.
  • Ability to work efficiently in a high-pressure environment.
Benefits:
  • Competitive salary.
  • Excellent group benefits package.
  • Group RRSP contribution program.
  • Work-life balance.
  • Training and support programs.
  • Boot and tool allowance.
  • Tuition reimbursement program.