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Receptionist
2 months ago
We are seeking a highly skilled and organized Receptionist to join our team at AWIN Group of Dealerships. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and administrative support.
Key Responsibilities:- Operate a multi-line telephone system to transfer calls to the appropriate individual or department in a professional and courteous manner.
- Take detailed messages and respond to emails in a timely manner.
- Distribute mail, faxes, and coordinate courier pickups.
- Process customer payments, manage customer accounts, and perform various clerical and administrative duties as requested.
- Acquire knowledge about the dealership to respond to inquiries for general information.
- Answer customer inquiries and direct them to the appropriate personnel.
- Maintain the cleanliness of the reception area and customer waiting area.
- Update and distribute dealership telephone listings when necessary.
- Perform other duties as assigned.
- Excellent communication and customer service skills.
- High school diploma or equivalent.
- Previous experience in a reception or customer service role.
- Previous experience working in a dealership setting is an asset.
- Ability to operate a multi-line telephone system.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Ability to maintain filing systems and databases.
- Professional appearance and friendly disposition.
- Ability to work efficiently in a high-pressure environment.
- Competitive salary.
- Excellent group benefits package.
- Group RRSP contribution program.
- Work-life balance.
- Training and support programs.
- Boot and tool allowance.
- Tuition reimbursement program.