Patient Services Representative
3 weeks ago
About the Role:
FYidoctors is seeking a highly skilled Patient Services Specialist to join our team in Ottawa. As a key member of our clinic, you will play a critical role in delivering world-class service to our patients.
Key Responsibilities:
- Warmly greet patients as they enter our clinic
- Check patients in and out of the office
- Communicate with patients in person, by phone, and via email
- Process billing and payments
- Administer pre-testing services
- Manage appointment bookings and prescription printouts
- Provide exceptional customer service
Requirements:
- Customer-facing experience, preferably in a retail environment
- Ability to work in a fast-paced environment
- Proficiency in MS Office Suite
- Professional and approachable manner
About FYidoctors:
We put our patients' well-being first and strive to maintain a positive and supportive work environment. Our doctor-led approach has helped us grow rapidly, and we are committed to advancing eye health and enhancing the lives of our patients.
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