Fitness Club Manager

3 weeks ago


Guelph, Ontario, Canada Crunch Fitness Canada (CFC01) Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our team at our new location in Stone Road Mall. As a key member of our management team, you will be responsible for ensuring the seamless operations of our gym, delivering an exceptional member experience, and driving business profitability.

Key Responsibilities
  • Community Environment: Foster a welcoming, friendly, and warm environment for all members.
  • Team Building: Source, interview, and hire team members, establishing strong, cohesive teams.
  • Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations.
  • Training Standards: Oversee and maintain training standards, coaching and developing team members to enhance sales performance.
  • Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices.
  • Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives.
  • Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives.
  • Member Retention: Ensure timely resolution of member concerns as retention is a key priority.
  • KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded.
  • Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels.
  • Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times.
  • Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization.
  • Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations.
  • Inventory Management: Monitor club inventory and ensure timely restocking.
About Crunch Fitness

Crunch Fitness is a leader in the fitness industry, rapidly expanding its club footprint throughout Canada. With over 500 locations, we offer the highest value to our members at the lowest cost. Our management team has over 100 years of combined experience in the fitness industry.

Our Core Values
  • Positivity: We seek only to encourage, entertain, and empower.
  • Inclusivity: There is no one way or type in our diverse community.
  • Fun: We know serious fitness is hard, but that doesn't mean it can't be an edge-of-your-seat, can't-get-enough, look-forward-to-your-workouts party.
Your Schedule

Monday through Friday, with flexible scheduling.


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