Hospitality Ambassador

7 days ago


New Westminster, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

Company Overview

Gateway Casinos & Entertainment Limited is a leader in Canada's gaming and entertainment industry, with 27 gaming properties across the country. Our team of over 8,600 employees strives to provide an exceptional guest experience through our diverse range of gaming, dining, and entertainment options.

Salary

We offer a competitive hourly wage of $17.72/hour for this role.

Job Description

As a Server at Match Eatery & Public House, you will be responsible for delivering exceptional customer service, taking orders, expediting and serving food and beverages accurately within time guidelines, participating in promotional activities, and introducing or presenting live entertainment as required.

Key Responsibilities

  • Maintains and demonstrates expert knowledge of products, events and promotions.
  • Takes orders, expedites and serves food and beverages accurately within time guidelines.
  • Participates in promotional activities including social media, events and photo sessions.
  • Introduces or presents live entertainment as required.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Two years or more experience in a similar high-volume restaurant (casual dining) environment.
  • Cash handling experience using POS system or cashier register.
  • Tourism, promotion, marketing, entertainment or event training experience preferred.
  • Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
  • World Host / Super Host certificate or other similar customer service programs preferred.
  • Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
  • Food Safe Level 1 certificate.
  • Effective public speaking skills and presence.
  • Ability to carry up to 30 pounds, specifically a fully loaded serving tray.
  • Knowledge of specialty food and beverage items.

Benefits

We offer a comprehensive benefits package for full-time employees, including:

  • Full benefits package
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Why Work With Us?

At Gateway, we celebrate and empower our team members, who make it all possible. A career with us means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations.



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