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Trade Floor Operations Specialist

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

This is a unique opportunity to join Scotiabank's team as a Trade Floor Support Specialist. As a key member of our operations team, you will play a critical role in providing exceptional support to our trading and sales business users.

Key Responsibilities
  • Provide first-line support for trade booking, P&L, risk, IR rate/FX reset, cashflow, and settlement issues via face-to-face and email communication.
  • Manage the resolution of issues promptly through root cause analysis with assistance from business analysts and developer teams.
  • Offer day-to-day support to North America business teams to resolve complex business problems, including ad-hoc queries and user training.
Requirements
  • Strong understanding of financial markets and products, particularly derivative products.
  • Proficiency in SQL scripting skills.
  • Familiarity with REST APIs and ability to invoke via Curl/Postman/Python.
  • Experience with log analysis, monitoring applications, and vendor application analysis tools.
  • Strong focus on client service and delivery with trading desk-facing experience.
  • Creative, self-starting, results-oriented, and motivated individual with good analytical skills to independently resolve issues.
  • Proven interpersonal, communication, and negotiation skills in providing support to business users.
  • Working knowledge of MarkitWire (Preferred Asset).
  • FRM or CFA designation is desired.
What We Offer
  • An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • The tools and technology needed to create beautiful customer experiences.
  • The opportunity to work with and learn from diverse industry leaders.
  • An onsite cafeteria.
  • A dress code-free environment where being comfortable is encouraged.
  • A competitive total rewards package, including a base salary, performance bonus, company matching programs, generous vacation, personal, and sick days, personal development funding, maternity leave top-up, parental leave, and more.