Appointment Coordinator

1 month ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential with OpenRoad Auto Group

At OpenRoad Auto Group, we're passionate about delivering exceptional customer experiences and fostering a culture of continuous improvement. As an Appointment Coordinator, you'll play a vital role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Manage customer appointments and schedules with precision and attention to detail.
  • Communicate effectively with customers to confirm appointments and address any concerns.
  • Collaborate with the service team to ensure seamless appointment scheduling and execution.
  • Monitor and respond to customer feedback to continuously improve our services.
  • Stay up-to-date with company policies and procedures to provide exceptional customer service.
What We Offer:
  • A dynamic and supportive work environment that encourages growth and development.
  • A comprehensive benefits package, including extended health and dental coverage.
  • Opportunities for training and professional development to enhance your skills and career prospects.
  • A collaborative and inclusive team culture that values diversity and teamwork.
Requirements:
  • 2 years of experience in customer relations or a related field.
  • Strong organizational and communication skills, with the ability to multitask and prioritize tasks effectively.
  • Proficiency in computerized appointment systems and software.
  • A passion for delivering exceptional customer service and a commitment to continuous improvement.


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