Investment Solutions Team Lead
1 month ago
We are seeking a highly skilled and experienced Team Manager to lead our Investment Solutions team. As a Team Manager, you will be responsible for mobilizing a team of approximately 13 employees who are committed to responding effectively to our clients while ensuring a superior client experience for their investment needs.
The ideal candidate will have a strong background in personnel management, coaching, and business development. They will be able to develop skills, negotiation, good retention practices, and complicity with the branches for each file. The Team Manager will also be responsible for ensuring the smooth running of daily operations, coaching and mobilizing high-performing teams, and demonstrating leadership in terms of coaching, change management, and performance management.
Key Responsibilities- Ensure the smooth running of daily operations
- Coach and mobilize high-performing teams
- Demonstrate leadership in terms of coaching, change management, and performance management
- Hire, develop, and manage the performance of team members
- Work in complicity with business partners in the sector
- Bring the Guiding Principles of Retention to Life
- Carry out various mandates, analyses, and special projects that have a significant impact on the quality of customer service and profitability
The Investment Solutions team is made up of approximately 100 expert employees whose mission is to meet the needs of our clients and process investment requests sent through various communication channels. As a Team Manager, you will report to the Senior Director and act as a leader in your area of expertise.
The team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues achieve what they love in life, we're united. We know that we can count on our colleagues to share knowledge and help each other.
We aim to offer you maximum flexibility in your work to promote your quality of life. This includes hybrid working in the office and remotely, flexible working time to balance work and personal life, and flexible time off at times that matter.
Requirements- Industry-related bachelor's degree and 6 years of relevant experience or industry-related master's degree and 4 years of relevant experience
- Experience in personnel management
- Coaching experience
- Being a mutual fund representative
- Have completed the Compliance Officer course or complete it within 6 months of being hired
- Experience in business development
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