Customer Success Ambassador

2 days ago

Nelson, Canada Royal Bank of Canada> Full time

About Us

The Royal Bank of Canada is a leading financial institution that empowers individuals and businesses to achieve their goals. We take pride in providing exceptional service, innovative solutions, and a collaborative work environment.

What We Offer

We offer a competitive salary of CAD 55,000 per year, which may vary based on location and experience. Our Total Rewards Program includes bonuses, flexible benefits, and ongoing career development opportunities.

Job Summary

This exciting opportunity as a Client Advisor Intern will enable you to utilize your client-focused sales expertise and problem-solving skills to create memorable experiences for clients. You will engage with clients, provide education, and drive sales while maintaining strong relationships within the branch and community.

Key Responsibilities

  • Engage with clients across various areas of the branch and community to understand their needs and identify sales opportunities
  • Focus on client education, leveraging technology to deliver exceptional experiences and drive sales growth
  • Respond to client inquiries, assisting them with a range of financial transactions and resolving any issues
  • Actively listen to clients to understand their unique needs and build strong relationships
  • Cultivate partnerships to maximize business opportunities and referrals

Requirements

  • Demonstrated passion for delivering exceptional client experiences and success in target-driven sales environments
  • Problem-solving and people skills, with the ability to build strong relationships and connect with clients
  • Flexibility, eagerness to learn, and a strong personal ethic
  • Digital literacy across various devices
  • Able to work all business hours

Benefits

  • Ongoing training and coaching to develop your skills and expertise
  • Support from a dynamic team and access to world-class tools and resources
  • Opportunities for career advancement and professional growth
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

Why Join Us?

We value diversity and inclusion, fostering an equitable workplace where employees can bring their true selves to work. Our commitment to social responsibility and community development drives us to make a positive impact in the lives of our clients and communities.

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