Beauty Advisor

2 months ago

Ottawa, Ontario, Canada Hudson's Bay Full time

About the Role:

Hudson's Bay is seeking a skilled Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our beauty products to customers.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn customers' preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products and provide information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Understand the competitive market and be aware of trends and new products.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
  • Act with customers in mind and possess great networking and relationship management skills.

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • A good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).

About Hudson's Bay:

Hudson's Bay is a leading Canadian retailer with a rich history of providing exceptional customer service. We are committed to creating a diverse and inclusive work environment that values our employees' contributions and well-being.

Equal Employment Opportunity:

Hudson's Bay provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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