Bilingual Insurance Advisor

4 weeks ago

Montreal, Quebec, Canada Manulife Full time
Job Description

As a Bilingual Licensed Insurance Advisor, you will be responsible for selling Health & Dental, Travel, and Life Insurance to clients. You will handle inbound sales calls, make outbound calls, and interact with clients through online channels to provide personalized solutions and meet sales targets.

Key Responsibilities:
  • Handle inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance
  • Make outbound calls to clients who have shown interest in discussing our options
  • Assist clients through online chats and other digital channels
  • Provide advice, discover client needs, and offer solutions to meet those needs
  • Accurately record needs analysis and client information through an online system
  • Meet sales, quality, and compliance measures on a monthly, quarterly, and annual basis
  • Build rapport with clients through professional, personalized service to foster your own sales pipeline
  • Support various marketing and sponsor campaigns
  • Be the voice of the customer by sharing their feedback with the greater team and raising any suggestions, concerns, or feedback on how we can improve
Requirements:
  • Bilingual is required (French/English) - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec
  • High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills
  • People who love to obsess about customers and thrive in an environment where they are part of a strong team
  • People who are motivated by sales targets and who want to take control of their total earnings potential
  • You can seamlessly progress between an open office environment and working from home
  • You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat
  • You show strong attention to detail when gathering client information, conducting a thorough needs analysis, offering personalized solutions, identifying sales opportunities, and closing the sale
  • You have proven problem-solving skills and the ability to communicate with a wide variety of clients to ensure an effective solution is reached
  • You are comfortable navigating multiple programs/screens at the same time while working with clients
What We Offer:
  • A competitive compensation package including a base salary and a monthly performance incentive to accelerate your earnings potential
  • A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan
  • A dedicated 4-week training program designed to have you ready to join our sales team
  • A collaborative working environment which fosters friendly competition
  • Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department
Our Values at Manulife:
  • Own it - We feel empowered making decisions and take action to deliver our mission
  • Think big - Anything is possible. We can always find a better way
  • Share your humanity - We build a supportive, diverse and thriving workplace
  • Get it done together - We're surrounded by an amazing team. Do it better by working together
  • Obsess about customers - We predict their needs and do everything in our power to satisfy them
  • Do the right thing - We act with integrity and do what we say

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