Customer Service Representative

2 days ago

Major, Canada Canada Post Corp Full time

Overview

Canada Post Corp is a leading provider of postal services, offering a wide range of solutions to businesses and individuals across the country. As a Post Office Assistant, you will play a key role in providing exceptional customer service and supporting the success of our organization.

Compensation

The estimated annual salary for this position is approximately $38,548, based on an hourly wage of $18.44 and 40 hours of work per week.

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Post Office Assistant. In this role, you will be responsible for providing excellent customer service, selling postal products and services, sorting and distributing mail, and resolving delivery and service issues. You will also be required to work independently and as part of a team, using your problem-solving skills to ensure that customers receive their mail and parcels efficiently and effectively.

Requirements and Qualifications

To be successful in this role, you will need to have:

  • A high school diploma or equivalent and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • An understanding of general or post office accounting systems
  • Physical fitness to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
  • Flexibility to be available for temporary, on-call work

Benefits

As a Post Office Assistant with Canada Post Corp, you will enjoy a comprehensive benefits package, including health, dental, and vision coverage, as well as access to a defined benefit pension plan and paid vacation time.

Other Information

This is a safety-sensitive position, and all applicants must undergo a security screening process prior to being considered for employment. We value diversity and inclusion in the workplace and encourage applications from candidates who self-identify as Indigenous peoples, persons with disabilities, or visible minorities.

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