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Senior Retail Operations Manager

1 month ago

Edmonton, Alberta, Canada Sree Sai Enterprises Ltd Full time
Job Description:

We are seeking a Senior Retail Operations Manager to oversee the daily operations of our retail stores. As a key member of our team, you will be responsible for ensuring seamless customer experiences, managing sales teams, and driving business growth.

About The Role:
  • Lead and motivate a team of 3-4 sales staff to achieve sales targets and deliver exceptional customer service
  • Establish and maintain efficient work schedules, allocating tasks and responsibilities as needed
  • Analyze sales data and market trends to inform inventory management decisions and optimize product offerings
  • Resolve customer complaints and supply chain issues in a timely and professional manner
Requirements:
  • 1 year of experience in retail management or a related field
  • Demonstrated leadership skills, with the ability to motivate and train staff
  • Excellent communication and problem-solving skills, with a focus on customer satisfaction
  • Aptitude for analyzing data and making informed business decisions
Working Conditions:
  • Fast-paced environment with regular deadlines and demands
  • Ability to work under pressure while maintaining attention to detail
  • May involve standing for extended periods and walking between store areas
Compensation and Benefits:

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including health insurance, paid time off, and opportunities for career advancement.

Location:

This role is based in a busy retail store location, with regular working hours of 30-35 hours per week.