Hotel Receptionist
4 weeks ago
We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at The Labrador Inn.
Job Summary:The Hotel Receptionist will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.
Key Responsibilities:- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
- Front Desk Operations: Balance cash, complete balance sheets, and maintain an inventory of vacancies, reservations, and room assignments.
- Communication: Answer telephone calls, relay messages, and provide customer service.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Skills: Excellent oral and written communication, attention to detail, and ability to work under pressure.
- Health Benefits: Dental plan and health care plan.
- Work Environment: 35 to 40 hours per week, fast-paced environment, and standing for extended periods.
English is the primary language of communication in this role.
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