Strategic Technology Operations Director

1 month ago

Old Toronto, Ontario, Canada https:www.energyjobline.comsitemap Full time

Guidepoint is seeking a seasoned Director of Technology Operations to join our Toronto Technology Hub. As a key member of our Data/AI team, you will play a crucial role in building a modern data infrastructure for advanced analytics and responsible AI. This strategic investment is integral to Guidepoint's vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin our Next-Gen research enablement platform and data products.

As the Director of Technology Operations, your primary responsibility will be to ensure the seamless strategic planning and agile delivery of product and engineering initiatives from inception to launch, in close collaboration with cross-functional global teams. You will lead a small but mighty dedicated team, driving efforts to boost operational efficiency and agile delivery that empowers Product, UX, and Eng to focus on solving problems for our customers in service of our high-level product strategy.

Key responsibilities include:

  • Building a strong foundation of collaboration and partnership with cross-functional leaders and stakeholders
  • Streamlining, standardizing, and coordinating our product release and agile delivery process in partnership with Product and Engineering teams
  • Partnering with Product, UX, and Engineering leaders to oversee and continuously improve our rhythms of business, including weekly and quarterly business reviews, quarterly planning, and metrics reviews
  • Acting as PMO for specific large, cross-team strategic initiatives, optimizing dependencies, clearing blockers, communicating, and managing stakeholder expectations
  • Managing and developing tools and best practices that support product design and development activities, such as agile metrics, release tracking, and product roadmaps
  • Liaising with Finance on budget tracking, vendor invoices, and contractor management
  • Liaising with HR for goal-setting to help teams improve how they determine and define ambitious goals and track their outcomes with measurable results
  • Recommending and developing training programs and materials to onboard new tech team members, communicate best practices, and drive process improvements
  • Acting as a trusted advisor to CTO and thought partner to leadership across the Product, UX, and Engineering organization, supporting informed decisions and aligned direction

Requirements include:

  • Bachelor's degree
  • Experience being the direct owner and driver of product planning, tracking, and agile delivery processes
  • Deep understanding of the needs of different stakeholders in a Prod/Eng/IT organization, from executive leadership to ICs
  • Proven track record of identifying and mitigating operational risks that may impact product delivery timelines and quality
  • Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies
  • Track record of making difficult decisions and tradeoffs in the face of ambiguity and incomplete data

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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