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Hotel Operations Manager

2 months ago


Drumheller, Canada Badlands Motel Full time
Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Badlands Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and maintain work schedules and procedures to optimize efficiency and productivity.
  • Prepare and submit regular reports to management on hotel performance and guest feedback.
  • Assist guests with special needs and provide exceptional customer service.
  • Co-ordinate, assign, and review work for a team of 1-4 people, ensuring tasks are completed to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange repair work as needed.
  • Requisition materials and supplies to ensure business continuity and customer service delivery.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Willing to relocate.
  • Relocation costs covered by employer.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and flexibility.
  • Team player with excellent communication skills.
Work Environment:

Our hotel is a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. As a Hotel Managing Supervisor, you will be working in a team-oriented environment, with opportunities for growth and development.