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Loan Consultant Expert

1 week ago

Fredericton, New Brunswick, Canada Fairstone Financial Inc. Full time

About Fairstone Financial Inc.

Fairstone Financial Inc. is a Canadian company that provides responsible lending solutions to individuals and businesses. Our goal is to help our customers achieve their financial goals through flexible and accessible lending options.

Your Role

  • You will provide excellent customer service to our clients, answering their questions and addressing their concerns.
  • You will assess loan applications accurately and efficiently, ensuring compliance with our credit policy rules.
  • You will gather loan information from clients and communicate effectively with them throughout the process.
  • You will sell our loan and protection products to clients, providing them with personalized advice and guidance.
  • You will close loans virtually and in person, ensuring a smooth and efficient process.
  • You will follow up with past due customer accounts, resolving any issues and finding solutions.
  • You will handle cash controls, including taking payments and managing cash flow.
  • You will commit to ongoing training and development, staying up-to-date with industry trends and best practices.

What We Offer

We offer a range of benefits to our employees, including:

  • Time off: minimum 15 days vacation and additional wellness days, plus statutory holidays.
  • Flexible hours/work-life balance: full-time positions typically involve 37.5 hours per week.
  • Comprehensive benefits package: adjustable to your needs (with access to virtual healthcare).
  • Pension contribution: we automatically match a certain percentage to contribute to your savings.
  • Wellness: tailored well-being solutions available 24/7.
  • Competitive base salary: with multiple incentive programs to increase your overall compensation.
  • Reward program: collect points for travel or merchandise.
  • Employee referral program: earn a bonus when referring a friend.
  • Employee discounts: we offer numerous discounts at various retailers.
  • Professional development: comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.