Loan Solutions Specialist
6 days ago
**About Fairstone Financial Inc.**
Fairstone Financial Inc. is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing.
We are committed to helping individuals and businesses meet their financial needs through flexible and accessible lending options.
At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.
We strive to deliver the best borrowing experience to earn our customer's trust and loyalty.
**Job Description:**
- As a consultant in loan solutions, you will support customers and prospective customers on the phone and in person to provide the best-in-class service.
- Ensure loan applications are assessed accurately and timely in a fast-paced environment.
- Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
- Gather loan information.
- Sell our loan and protection products.
- Close loans virtually and in person.
- Follow up past due customer accounts.
- Cash controls including taking payments.
- Commit to your personal training and development to support our mission.
**Required Skills and Qualifications:**
- Authorized to work in Canada.
- High-school diploma or the equivalent is an asset.
- Great communication skills.
**Benefits:**
- Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
- Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week.
- Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
- Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
- Wellness: Tailored well-being solutions available 24/7.
- Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
- Reward Program: Collect points for travel or merchandise.
- Employee Referral Program: Earn a bonus when referring a friend.
- Employee Discounts: We offer numerous discounts at various retailers.
- Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
- Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.
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