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Service Design Specialist

2 months ago

Calgary, Alberta, Canada Government Entity Full time
Service Designer Job Description

We are seeking a skilled Service Designer to join our team at the Government Entity. The ideal candidate will have experience with service design research and outputs, as well as working within a cross-functional product team in an Agile environment.

Key Responsibilities:

  • Conduct service design research and analyze findings to inform service development.
  • Collaborate with cross-functional teams to design and deliver digital services.
  • Plan, conduct, and analyze usability testing of production or prototype systems.
  • Work with stakeholders to develop and implement service transformation strategies.
  • Develop and maintain service design standards and guidelines.

Requirements:

  • Experience with service design research and outputs.
  • Ability to work in an Agile environment.
  • Strong communication and collaboration skills.
  • Ability to analyze complex data and develop insights.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.