Hotel Operations Coordinator

5 days ago


Grande Prairie, Canada Westport Inn Full time
Job Overview

We are seeking a Hotel Operations Coordinator to join our team at the Westport Inn.

About the Role

This is a permanent opportunity, working 40 hours per week with free parking available. The successful candidate will have the ability to work in English and possess excellent communication skills.

Key Responsibilities
  • Register arriving guests and assign rooms efficiently.
  • Process group arrivals and departures, taking into account room vacancies and reservations.
  • Manage room reservations, including cancellations and changes.
  • Provide information on hotel facilities and services to enhance the guest experience.
  • Offer general information about local points of interest to ensure guests make the most of their stay.
  • Process guests' departures, calculate charges, and receive payments accurately and efficiently.
  • Maintain an accurate inventory of room assignments, reservations, and vacancies.
  • Respond to emergencies and adhere to safety procedures.
  • Perform various clerical tasks, such as faxing, filing, and photocopying.
  • Answer phone calls and relay messages in a professional manner.
  • Assist guests with special needs and provide exceptional customer service.
Benefits and Perks
  • Free parking available for staff.
  • Permanent employment opportunity with regular hours.
  • Work Language: English.
  • Salary: $45,000 - $55,000 per year (estimated based on industry standards).


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