Checkout Team Lead
4 weeks ago
Job Overview
Giant Tiger Store Supervisor
We are seeking a highly skilled and experienced Store Supervisor to join our team at Giant Tiger. As a Store Supervisor, you will be responsible for ensuring a high level of customer service, overseeing day-to-day operations, and training and communicating policies and procedures to associates.
Key Responsibilities:
- Ensure a high level of customer service in assigned departments
- Oversee day-to-day operations, including inventory management and merchandising
- Train and communicate policies and procedures to associates
- Complete ordering and replenishment of merchandise
- Manage a team within assigned departments, ensuring cross-functional collaboration and execution of the GT System
- Provide input to the Store Owner/Manager on scheduling and quantification
- Resolve customer complaints quickly and professionally
Requirements:
- Proven motivator/team leader
- Ability to work independently and as part of a team
- Effective customer service, communication, and interpersonal skills
- Exceptional planning and organizational skills
- Strong merchandising and analytical skills
- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
Physical Demands:
- Stand and/or walk
- Bend, twist, and squat
- Lift and/or move up to 18 kg (40 lbs.)
- Perform tasks involving firm grasping
- Perform repetitive tasks requiring a range of hand motions
- Reach above shoulder height and below waist level
Employee Universal Accountabilities:
- Ensure a high level of customer service
- Ensure health and safety policies and guidelines are followed
- Ensure Loss prevention best practices are followed
- Ensure compliance of all policies when selling Tobacco and Lottery
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