Hospitality Operations Manager

4 days ago


Toronto, Ontario, Canada Islington Firehusesub Ltd. Full time

As a key member of Islington Firehusesub Ltd.s dynamic team, the Hospitality Operations Manager plays a pivotal role in ensuring the smooth operation of our food service operations. With a focus on delivering exceptional customer experiences, this individual will be responsible for overseeing daily activities, managing staff, and maintaining high standards of quality control.

About the Role

We are seeking an experienced professional with a proven track record in hospitality management to lead our food service team. The ideal candidate will possess excellent leadership skills, a keen eye for detail, and the ability to work under pressure in a fast-paced environment.

Key Responsibilities
  • Staff Management: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and ensure that staff meet company standards.
  • Operational Efficiency: Establish methods to meet work schedules, requisition food and kitchen supplies, and estimate ingredient and supplies required for meal preparation.
  • Customer Satisfaction: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and safe working environment.
Requirements
  • Experience: 7 months to less than 1 year of experience in a similar role, preferably in a restaurant setting.
  • Education: Secondary (high) school graduation certificate.
  • Skills: Excellent oral communication, flexibility, initiative, client focus, and teamwork.
Benefits
  • Competitive Salary: $45,000 - $55,000 per annum, depending on experience.
  • Free Parking: Available on site.
  • Permanent Position: Full-time employment with opportunities for growth and development.
Working Conditions
  • Work Environment: Fast-paced environment with standing for extended periods, bending, crouching, kneeling, and physical demands.


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