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Food and Beverage Operations Manager

2 months ago

Hamilton, Ontario, Canada Accor Hotels Full time
Job Summary

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Accor Hotels. As a Food and Beverage Team Leader, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure the smooth operation of events and food and beverage services.

Key Responsibilities
  • Event Management: Oversee the planning and execution of events, ensuring that all logistical and operational aspects are well-coordinated and executed.
  • Team Leadership: Lead and motivate a team of hospitality professionals to deliver exceptional customer service and achieve business objectives.
  • Quality Control: Ensure that all food and beverage services meet the highest standards of quality, presentation, and taste.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining accurate records of stock levels and usage.
  • Health and Safety: Ensure that all health and safety protocols are followed, and that the workplace is maintained in a clean and safe condition.
Requirements
  • Experience: 2+ years of experience in a food and beverage leadership role, preferably in a hotel or hospitality environment.
  • Education: High school diploma or equivalent required; degree in hospitality, food and beverage management, or a related field preferred.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve business objectives.
  • Knowledge: Strong knowledge of food and beverage operations, including menu planning, inventory management, and quality control.
  • Certifications: Food safety certification and any other relevant certifications required by law or industry standards.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within Accor Hotels.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge in food and beverage management.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.