Food Service Operations Manager

4 weeks ago


Hamilton, Ontario, Canada Tim hortons Full time
Job Title: Food Service Manager

Tim Hortons is seeking a highly skilled Food Service Manager to lead our team in providing exceptional customer experiences. As a key member of our operations team, you will be responsible for overseeing daily food service operations, ensuring high-quality food and beverages are served to our customers, and maintaining a clean and safe environment.

Key Responsibilities:
  • Monitor staff performance and provide coaching and feedback to improve productivity and customer satisfaction.
  • Plan and organize daily food service operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, train, and develop a high-performing team of food service staff.
  • Supervise staff and ensure compliance with health and safety regulations, company policies, and procedures.
  • Negotiate arrangements with suppliers for food and other supplies, ensuring the best possible prices and quality.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • 1-2 years of experience in food service management or a related field.
  • Proven track record of leading high-performing teams and achieving business objectives.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluency in English (written and verbal).
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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