Heavy Duty Equipment Service Manager

1 week ago


MontLaurier, Quebec, Canada Brandt Tractor Ltd. Full time
  • The Service Department Manager will oversee sales and delivery of heavy duty equipment after-market support services, including managing the service department and day-to-day activities of foremen, service writers, and mechanics.
  • Key responsibilities will include managing service workflow and enforcing standards, policies, and reporting practices, developing and managing the Service Department budget to meet financial and operational goals, and preparing quotes and inspecting customer equipment as part of resolving concerns.
Key Skills:
  • Effective communication with customers, employees, and branch personnel
  • Self-motivation, learning, and sharing new knowledge
  • Proficiency in work-related desktop applications and web-based productivity applications
  • Assess and solve customer, business, and personnel problems
Required Experience:
  • A minimum of 5-7 years' progressive experience in service, management, and business
  • Strong commitment to occupational health and safety
  • Customer service orientation and sound judgment when dealing with customers
Essential Qualifications:
  • Ability to travel to customer worksites and work on or around heavy equipment
  • A recent driver's abstract


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