Food Service Team Lead

4 weeks ago


East Gwillimbury, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure excellent customer service and food quality.
  • Develop and implement effective training programs to ensure staff are knowledgeable about our menu and services.
  • Monitor and control food costs, inventory, and labor expenses to ensure profitability.
  • Ensure that all food safety and sanitation standards are met and maintained.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of sales, inventory, and labor hours.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a food service environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing excellent customer service and high-quality food. As a Food Service Supervisor, you will be working in a team environment with a focus on collaboration and communication.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a focus on teamwork and customer satisfaction.


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