Technical Support Professional
2 weeks ago
At Travelodge by Wyndham Downtown Barrie, we're seeking a skilled Technical Support Professional to join our team. As a key member of our IT department, you will be responsible for providing technical support for our computer systems and networks. This includes giving access to computer networks, reporting on the performance of computer systems and networks, responding to users experiencing difficulties with computers, and consulting user guides and technical manuals to research and implement solutions.
Key Responsibilities:
- Give access to computer networks.
- Report on the performance of computer systems and networks.
- Respond to users experiencing difficulties with computers.
- Consult user guides and technical manuals to research and implement solutions.
- Collect and maintain a problems and solutions log.
- Set up equipment for employee use and perform Web-server backup and recovery operations.
- Provide business systems, network and Internet support to users.
Personal Suitability:
- Key Qualifications:
- Accurate.
- Efficient interpersonal skills.
- Excellent oral and written communication.
- Initiative.
- Judgement.
- Organized.
- Team player.
- Ability to multitask and manage time.
- Honesty.
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