Project Coordinator of Customer Delivery

1 month ago

Vancouver, British Columbia, Canada AAA Canada Full time

Job Title: Project Coordinator of Customer Delivery

About the Role:

We are seeking a highly skilled Project Coordinator of Customer Delivery to join our team at AAA Canada. As a key member of our operations segment, you will be responsible for managing and coordinating projects to ensure timely delivery of tasks and deliverables.

Key Responsibilities:

  • Manage and communicate risks, resolving issues with cross-functional teams as they arise.
  • Maintain a broad team calendar to track internal and external meetings.
  • Drive change initiatives to increase team productivity, managing velocity and intake.
  • Proactively manage issues and risks.
  • Oversee medium-large projects within the operations segment, product line, or function.
  • Foster relationships with key external stakeholders to optimize collaboration.
  • Coordinate responses to requests for project-related information.
  • Ensure compliance with contract specifications for on-time delivery of tasks and deliverables.
  • Coordinate technology integrations with multiple third parties.
  • Oversee test functions for one or more lines of business.
  • Research existing operations, procedures, workflow, and product and service requirements.
  • Develop and execute internal communication initiatives.
  • Lead planning routines including Annual Business Planning and Long-Range Planning.
  • Develop project plans with clear timelines and deliverables.
  • Maintain risks log and mitigation plans for projects.
  • Generate management reporting and maintain effective document control and continuously identify process improvement opportunities.
  • Identify and develop new operation projects based on business development and operational needs.

Requirements:

  • Bachelor's degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience.
  • Bachelor's degree in project management or relevant training / experience
  • Experience with project management for maintenance services of heavy vehicles, preferably transit buses
  • PMP certification (asset)
  • Proven experience managing teams of 5 members or more.
  • Minimum of 3 years of direct management experience.
  • Proven conflict management skills.
  • Confident and effective decision-maker.
  • Excellent analytical skills, strong customer focus and a positive attitude are key requirements.
  • Independence and resourcefulness.
  • Advanced knowledge of the Microsoft Office suite, specifically Powerpoint and Excel
  • Frequent travel to local customer and company facilities
  • Language proficiency in English is a must; bilingualism with French is an asset.

Advantages and Benefits:

  • Permanent employment offering stability and security.
  • Access to AAA Academy for ongoing professional development.
  • Use of high performance and quality equipment.
  • Sick days to ensure your well-being.
  • Comprehensive group insurance program.
  • Opportunities for career development and professional growth.
  • Stimulating work environment with major projects in the aerospace, ground transportation and defense sectors.
  • Health and wellness program.

About AAA Canada:

At AAA Canada, we are committed to excellence and innovation in our operations. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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