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Global Delivery Head

1 month ago

Burlington, Ontario, Canada State Street Full time
Global Head of Delivery

As a key member of our leadership team, the Global Head of Delivery will oversee the successful implementation of our Charles River Investment Management Solution. This role requires a strong leader who can manage Regional Heads of Professional Services and their teams of consultants, ensuring the delivery of high-quality services to our clients.

Key Responsibilities:
  • Manage a portfolio of clients and build senior-level relationships
  • Develop and manage cross-functional processes and project timelines
  • Oversee staff, including directors, senior implementation managers, product specialists, and consultants
  • Ensure the delivery of each implementation upon which staff participates
  • Collaborate with Sales, R&D, and other departments to share expertise and resolve issues
Requirements:
  • BA/MS degree in a field such as Finance, Economics, Financial Engineering, Computer Science, or Mathematical Finance
  • Experience managing a portfolio of clients and building senior-level relationships
  • Ability to develop and manage cross-functional processes and project timelines
  • Understanding of the implementation lifecycle and methodologies
  • Proven ability to recommend and apply industry and technical best practices

State Street is a leading custodian bank, asset manager, and asset intelligence company. We provide investment servicing, data & analytics, investments research & trading, and investment management to institutional clients. Our commitment to inclusion, diversity, and social responsibility is at the heart of everything we do.