Restaurant Operations Manager
3 weeks ago
Restaurant Manager Job Description
We are seeking a skilled Restaurant Manager to join our team at Subway (1041956 BC). The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:
- Conduct Performance Reviews: Regularly assess the performance of our team members and provide constructive feedback to help them improve.
- Enforce Provincial/Territorial Liquor Legislation and Regulations: Ensure that our restaurant is compliant with all relevant laws and regulations regarding the sale and service of liquor.
- Ensure Health and Safety Regulations are Followed: Maintain a safe and healthy work environment for our team members and customers.
- Negotiate Arrangements with Suppliers: Source high-quality food and supplies for our restaurant while negotiating the best possible prices.
- Participate in Marketing Plans and Implementation: Contribute to the development and execution of marketing strategies to promote our restaurant and increase sales.
- Address Customer Complaints or Concerns: Respond promptly and professionally to customer complaints and concerns, resolving issues in a fair and timely manner.
- Provide Customer Service: Ensure that our customers receive exceptional service, including greeting them warmly, taking orders accurately, and serving food and drinks promptly.
- Manage Events: Coordinate and execute events such as catering, parties, and promotions to increase sales and enhance customer satisfaction.
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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