Digital Transformation Leader

2 weeks ago


Old Toronto, Canada Tru Full time

We are seeking a highly skilled Digital Transformation Leader to join our team at Tru. In this role, you will drive the success and growth of key client accounts by leading high-performing teams and fostering strong, long-term client relationships.

This position requires a strategic thinker with proven leadership and communication skills, capable of managing large-scale enterprise projects and collaborating across functions like product management, design, and development.

Key Responsibilities:
  • Client Management: Build and maintain strong relationships with key clients, acting as their primary point of contact. Develop a deep understanding of clients' industries, marketing strategies, and business goals to offer tailored solutions.
  • Project Oversight & Execution: Accountable for the successful delivery of multiple concurrent projects. Day-to-day partner to the Program Director to ensure timelines, budgets, and quality standards are met across all delivery teams.
  • Process Improvement & Reporting: Continuously improve the client service process by identifying operational efficiencies and implementing best practices for client engagement.
Requirements:
  • Bachelor's degree in business, marketing, or a related field;
  • 5+ years of experience in client service, account management with a significant portion in a digital agency environment.
  • In-depth knowledge of web and digital development, media, and analytics.
  • Proven ability to manage large-scale e-commerce or digital projects with multiple stakeholders.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience. This is a remote opportunity offering flexibility to work from the comfort of your own space.



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