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Retail Store Operations Manager

1 month ago

Brampton, Ontario, Canada Pearl convenience Full time

Job Description:

We are seeking a highly skilled Retail Store Operations Manager to join our team at Pearl Convenience.

Key Responsibilities:

  • Supervise and coordinate the activities of store staff, ensuring seamless day-to-day operations.
  • Hire and train new employees, providing guidance on sales techniques, customer service, and cash handling procedures.
  • Maintain accurate records of sales, inventory, and employee performance.
  • Develop and implement strategies to improve store appearance, merchandise displays, and overall customer experience.
  • Analyze sales data and market trends to inform inventory management and pricing decisions.
  • Manage cash handling, including processing payments, making change, and balancing the till.
  • Perform payroll administration duties, including calculating hours worked and preparing paychecks.
  • Conduct regular performance reviews with employees, providing constructive feedback and coaching opportunities.
  • Stay up-to-date with company policies and procedures, communicating changes to staff as necessary.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of retail experience, preferably in a supervisory role.

Skills and Qualifications:

  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent organizational and time management skills, with a focus on prioritizing tasks and meeting deadlines.
  • Proficiency in MS Outlook and other Microsoft Office applications.
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and responsibilities.
  • Familiarity with retail systems, including point-of-sale software and inventory management tools.

Work Environment:

The Retail Store Operations Manager will work in a dynamic, fast-paced retail environment. The ideal candidate will be comfortable working in a high-energy setting, juggling multiple tasks and responsibilities while maintaining a positive attitude and excellent customer service skills.

Salary Range:

$45,000 - $60,000 per annum, depending on experience.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.