Service Technician III

2 weeks ago

Calgary, Alberta, Canada All Weather Windows Full time

Job Summary:

We are seeking a skilled Service Technician III to join our team at All Weather Windows Ltd. in Calgary. As a Service Technician III, you will be responsible for making local and out-of-town service calls to perform on-site repairs, completing paperwork in customers' homes, and operating a company truck.

Key Responsibilities:

  • Operate service truck and service local calls in homes and businesses
  • Installation and repair of windows and doors in homes and businesses
  • Troubleshoot and on-site repair of product and installation of glass
  • Handle on-site problems as they occur
  • Perform heavy lifting of glass
  • Organize times and locations of work orders to minimize driving time and maximize number of sites visited
  • Maintain and repair service vehicle as required
  • Draft accurate and complete paperwork, including the Service Summary Report, to document repairs completed
  • Represent the company in contacts with dealers, contractors, and homeowners
  • Communicate with customers, negotiate costs of damaged products, and maintain positive relationships with customers
  • Comply with all Health & Safety regulations

Requirements:

  • Mechanical aptitude, skill, and experience with hand tools
  • Good customer relations, written, and verbal communication skills
  • Innovative and problem-solving skills
  • Mechanically inclined and able to work on scaffolding at heights over 12 feet
  • Ability to lift at least 50 lbs
  • Team player with minimal supervision
  • Flexible and adaptable in any situation
  • Valid Class 5 Driver's License and acceptable Driver's Abstract
  • Pass pre-employment Drug & Alcohol Testing

About All Weather Windows:

We are a dynamic leader in the window and door industry in Canada, with a commitment to employee satisfaction and growth. We foster an inclusive environment that attracts talented individuals and celebrates diversity. If you believe in our values and are looking for a growth environment, we encourage you to apply.

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