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Program Manager: Research Operations

2 months ago


Windsor, Ontario, Canada Centrica plc Full time
About the Role

We're seeking a highly skilled Programme Director to lead our Fusion Programme, supporting our growth strategy for our British Gas field business. As a key member of our Transformation team, you will play a critical role in driving business change and delivering exceptional results.

Key Responsibilities
  • Develop and maintain a strategic focus, ensuring alignment with British Gas Services and Solutions' vision and goals.
  • Effectively manage resource allocation and mitigate programme risks through identification, assessment, and resolution.
  • Prioritise high-impact activities and develop a stakeholder engagement strategy to align and gain support from key stakeholders.
  • Establish and monitor key performance metrics for the programme, defining success criteria and ensuring credible planning.
  • Balance the risk between the need for change and operational stability, ensuring seamless programme delivery.
Requirements
  • Proven experience in programme leadership, with a track record of delivering complex projects and programmes in the energy, FMCG, or utilities sectors.
  • Strong knowledge of Salesforce CRM software implementation and experience in managing programmes with medium to high complexity.
  • Ability to provide strategic direction in governance, strategy, program management, vendor management, and portfolio management.
  • Demonstrable experience of delivering project outcomes for impacted areas, such as process improvement, service management, IT governance, and program management.
  • Excellent programme governance knowledge and experience of managing dependencies across multiple projects and programmes.
About Centrica

We're a family of brands revolutionising a cleaner, greener future. We're committed to diversity and inclusion, actively seeking individuals with unique backgrounds and perspectives. If you're passionate about making a difference, we'd love to hear from you.

Please apply online by hitting the 'Apply' button.