Medical Order Coordinator

4 days ago


Kitchener, Ontario, Canada Bayshore HealthCare Full time

Job Overview


At Bayshore Healthcare, we are dedicated to providing high-quality care and services to our patients. We are currently seeking a skilled Medical Order Coordinator to join our team.



Job Summary


The Medical Order Coordinator will be responsible for pre-screening incoming orders, performing accurate data entry, and communicating with various parties regarding order details and status. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.



Key Responsibilities



  • Order Pre-Screening: Review incoming orders for accuracy and completeness, ensuring that all necessary information is present.
  • Data Entry: Perform accurate and efficient data entry into our order entry software, following established procedures and guidelines.
  • Communication: Communicate effectively with internal departments, external agencies, and patients/caregivers regarding order details and status.
  • Priority Orders: Prioritize orders based on established procedures, ensuring that critical orders are completed in a timely manner.
  • Inbound Inquiries: Receive and document inbound inquiries from patients/caregivers, responding promptly and professionally to their needs.
  • Compliance: Ensure compliance with federal, provincial, and local laws and regulations, as well as Bayshore Policies and Procedures.
  • Quality Control: Maintain accurate records and ensure quality control procedures are followed, meeting ISO standards.


Requirements


To be successful in this role, you will require:



  • A High School Diploma or General Education Degree (GED) is required.
  • Minimum one year experience in data entry, customer service, or administrative support is required.
  • Some college or Certificate/Diploma in a medical field from an accredited institution is an asset.
  • Experience in a medical office or equivalent work experience is an asset.
  • Proficient with basic computer programs (Microsoft Office).
  • Ability to provide full, open availability (all shifts, any day of the week, every day of the year).


Estimated Salary Range


$45,000 - $60,000 per year, depending on location and experience.



Benefits


As a valued member of our team, you will receive a comprehensive benefits package, including health and dental coverage, pension plan, and paid time off.



About Bayshore Healthcare


Bayshore Healthcare is Canada's largest and best homecare company, committed to providing high-quality care and services to our patients. We value diversity and inclusion, and welcome applications from candidates who share our commitment to equity and respect.



We're Hiring


If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application today



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