Senior Client Delivery Manager
1 week ago
About the Role
The Senior Client Delivery Manager is responsible for delivering high-quality services to our clients. This includes working closely with the Technical and Project teams to ensure that our clients receive the best possible experience.
Key Responsibilities
- Develop strategic engagement plans with clients to drive business growth.
- Manage client relationships and ensure that their needs are met.
- Oversee the delivery of services to clients, ensuring that they are of the highest quality.
- Identify opportunities for growth and improvement, and implement changes as necessary.
- Collaborate with internal teams to ensure that client needs are met and that services are delivered efficiently.
Requirements
- Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics, or related field.
- Strong project management skills and customer-facing experience.
- Ability to translate technical information into a non-technical audience.
- Excellent communication and presentation skills.
- Experience working in an international and global virtual matrix organization.
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