Senior Client Delivery Manager

1 week ago


Vancouver, British Columbia, Canada SAP Full time

About the Role

The Senior Client Delivery Manager is responsible for delivering high-quality services to our clients. This includes working closely with the Technical and Project teams to ensure that our clients receive the best possible experience.

Key Responsibilities

  • Develop strategic engagement plans with clients to drive business growth.
  • Manage client relationships and ensure that their needs are met.
  • Oversee the delivery of services to clients, ensuring that they are of the highest quality.
  • Identify opportunities for growth and improvement, and implement changes as necessary.
  • Collaborate with internal teams to ensure that client needs are met and that services are delivered efficiently.

Requirements

  • Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics, or related field.
  • Strong project management skills and customer-facing experience.
  • Ability to translate technical information into a non-technical audience.
  • Excellent communication and presentation skills.
  • Experience working in an international and global virtual matrix organization.


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