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Food Service Team Lead

2 months ago

Aurora, Ontario, Canada Pizza Hut Full time
Pizza Hut Food Service Supervisor Job Description

We are seeking a highly skilled Food Service Supervisor to join our team at Pizza Hut. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of food service staff, providing guidance and support to ensure excellent customer service and quality food preparation.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Work Schedules: Establish and maintain work schedules to ensure efficient operations and meet customer demand.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Environment: Fast-paced environment with a focus on customer satisfaction and quality food preparation.