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Cheese and Cured Meat Department Supervisor

2 months ago


Toronto, Ontario, Canada Eataly North America Full time
Job Summary

We are seeking a highly skilled and experienced Salumi & Formaggi Lead to join our team at Eataly North America. As a key member of our Italian Specialty Department, you will be responsible for ensuring the highest level of quality and customer satisfaction in our cheese and cured meat department.

Key Responsibilities
  • Department Management
    • Supervise and train a team of sales associates to achieve sales and efficiency goals
    • Manage stock levels and make key decisions about stock control, including ordering and inventory management
    • Communicate with our main production kitchen and restaurants to ensure seamless order fulfillment
  • Quality Control and Assurance
    • Ensure that our department consistently meets quality, health, and safety standards
    • Communicate any technical or mechanical issues to the appropriate department
  • Customer Service and Sales
    • Assist guests with cheese selection and share knowledge of products
    • Weigh, label, and package products, and complete food preparation in a timely manner
  • Financial Analysis and Reporting
    • Analyze financial data to improve efficiency and profitability of the department
Requirements
  • 2+ years of retail supervisory or management experience
  • Excellent knowledge of Italian cheeses and salumi
  • Excellent communication, time management, and relationship-building skills
  • Financial analysis skills
  • Bachelor's Degree preferred
  • Proficiency in Microsoft Office
  • 1+ year of food production experience highly preferred
Working Conditions
  • Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting