Operations Manager

8 hours ago


Cambridge, Ontario, Canada TIM HORTONS Full time
Job Summary

We are seeking an experienced Assistant Manager to join our team at Tim Hortons. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant.

Key Responsibilities
  • Conduct performance reviews to ensure team members are meeting expectations
  • Organize and maintain inventory to ensure efficient operations
  • Ensure health and safety regulations are followed to maintain a safe working environment
  • Negotiate arrangements with suppliers for food and other supplies to optimize costs
  • Participate in marketing plans and implementation to drive sales and growth
  • Address customer complaints or concerns in a professional and timely manner
  • Provide exceptional customer service to drive customer satisfaction
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity
Requirements
  • 1-2 years of experience in a similar role
  • Ability to multitask and prioritize tasks effectively
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

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