Plumber Service Technician
6 days ago
About This Career Opportunity
Black & McDonald is seeking a skilled Plumber Service Technician to join our Service Division in a dynamic role that requires a strong work ethic, technical expertise, and excellent customer service skills. If you are a hands-on professional with a passion for the trade, this position is ideal for you.
Key Responsibilities
- Perform routine maintenance activities on commercial plumbing and heating equipment, including boilers, pumps, furnaces, and water filtration systems.
- Diagnose and troubleshoot complex plumbing and heating systems, identifying and resolving issues efficiently.
- Organize and execute small re-pipe, retrofit, and tenant improvement projects, ensuring timely completion and high-quality results.
- Document maintenance, troubleshooting, and repair activities, including service and repair recommendations, using our mobile service reporting application.
- Compile accurate labor and material take-offs for work recommendations and materials ordering.
- Work collaboratively with colleagues to complete tasks efficiently, on time, and on budget.
- Communicate effectively with customers, suppliers, and team members through various channels.
- Participate in rotating 24/7 emergency on-call support.
Competency Requirements
- Effective Communication
- Continuous Learning
- Customer Focus
- Problem-Solving and Innovation
- Values and Respects Others
Education Requirements
- Red Seal Plumbing Trade Qualification
- B-Gas Certification
- Cross Connection Control Certification
- A-Gas Certification (considered an asset)
- WHIMIS, SCOTT, R&R, Mobile Aerial Platform Training, Fall Protection Training, Confined Space Training (considered an asset)
Work Experience Requirements
- Relevant Industry Experience (required)
- Consideration may be given to those who do not possess all the above requirements if they demonstrate a strong work ethic, passion for the trade, and a desire to learn.
Skills, Abilities, and Other Requirements
- Clean Class 5 SK Driver's License and abstract
- Excellent verbal and written communication skills
- Ability to follow written and verbal instructions
- Ability to maintain a professional demeanor with colleagues, customers, and stakeholders
- Strong problem-solving skills
- Knowledge of basic computer skills, including Microsoft Outlook and mobile device applications
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