Analyzer Service Technician
1 month ago
Location: London, ON
Salary: $70k-$80k/yr depending on experience
Perks:- Benefits right from the start
- Flexible hours
- Small group of 5 at this branch
- Profit sharing
- Car allowance or mileage covered
- 2-3 weeks' vacation
We are seeking a highly skilled Analyzer Service Technician to join our team. As a key member of our support team, you will provide technical direction and assistance to customers in the operation, maintenance, repair, and installation of process control and instrumentation products.
Key Responsibilities:- Provide technical direction and assistance to customers in the operation, maintenance, repair, and installation of process control and instrumentation products
- Work from a remote location and interact with senior support for problems encountered during field work
- Analyze work orders, plan daily travel schedules, investigate complaints, conduct tests, and resolve problems
- Complete post-job and administrative duties, including customer and service reports, timesheets, job debriefs, and tooling tracking
- Perform all activities in accordance with the company's Quality Management System and EH&S guidelines and procedures
- Maintain strong customer relationships and work with the sales team to build future opportunities
- Perform preventative maintenance on diagnostic equipment
- Participate in educational opportunities and general housekeeping
- Electronics/Environmental/Instrumentation/Electrical Technician or Technologist Diploma or traceable related work experience
- 4+ years related work experience with industrial analyzers, process, and safety instrumentation
- Ability to work from home and maintain a small inventory of parts and required tools
- Ability to understand and implement electrical and mechanical drawings
- Sound judgment, interpersonal skills, and communication skills
- Critical and analytical thinking partnered with problem-solving ability
- Ability to accommodate travel and working varying hours
- Good working knowledge of Microsoft Office Suite
- Ability to obtain all required Security and Safety Clearances and Certifications
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