Field Operations Manager
4 weeks ago
Brandt Tractor Ltd is seeking a Field Operations Manager to oversee daily operations at our Timmins Construction & Forestry location.
The ideal candidate will be responsible for dispatching field technicians, ensuring quality repair work, and advising the Service Manager on technician skills and training needs.
Duties & Responsibilities
- Organize and prioritize work tasks to ensure efficient service delivery
- Supervise and mentor service technicians to maintain high-quality work standards
- Maintain a clean and organized work environment
- Collaborate with the service team to achieve customer satisfaction and service excellence
- Establish and manage on-call field schedules
- Communicate effectively with customers, service team members, and branch personnel
- Manage costs and ensure profitability of the department
- Process work orders, including opening and closing tasks, and preparing work orders for warranty
- Perform other duties as required
Required Skills
- Strong organizational and leadership skills
- Basic Microsoft Office skills required
- Ability to work flexible hours, including after-hours
- Physical ability to lift up to 50 pounds
Required Experience
- Previous mechanical experience in a heavy equipment environment is an asset
- Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade required
- Experience in a service department setting required
- Familiarity with John Deere and competitive products preferred
- Forklift license preferred
- Strong organizational and leadership skills
- Basic Microsoft Office skills required
- Ability to work flexible hours, including after-hours
- Physical ability to lift up to 50 pounds
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Timmins, Ontario, Canada Brandt Full timeBrandt Tractor Ltd is seeking a Field Operations Manager to oversee daily operations at our Timmins Construction & Forestry location.The ideal candidate will be responsible for organizing and dispatching field technicians, ensuring quality repair work for the Timmins Service Department, and advising the Service Manager on technician skills and training...
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