Field Operations Manager

4 weeks ago


Timmins, Ontario, Canada Brandt Full time

Brandt Tractor Ltd is seeking a Field Operations Manager to oversee daily operations at our Timmins Construction & Forestry location.

The ideal candidate will be responsible for dispatching field technicians, ensuring quality repair work, and advising the Service Manager on technician skills and training needs.

Duties & Responsibilities

  • Organize and prioritize work tasks to ensure efficient service delivery
  • Supervise and mentor service technicians to maintain high-quality work standards
  • Maintain a clean and organized work environment
  • Collaborate with the service team to achieve customer satisfaction and service excellence
  • Establish and manage on-call field schedules
  • Communicate effectively with customers, service team members, and branch personnel
  • Manage costs and ensure profitability of the department
  • Process work orders, including opening and closing tasks, and preparing work orders for warranty
  • Perform other duties as required

Required Skills

  • Strong organizational and leadership skills
  • Basic Microsoft Office skills required
  • Ability to work flexible hours, including after-hours
  • Physical ability to lift up to 50 pounds

Required Experience

  • Previous mechanical experience in a heavy equipment environment is an asset
  • Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade required
  • Experience in a service department setting required
  • Familiarity with John Deere and competitive products preferred
  • Forklift license preferred
  • Strong organizational and leadership skills
  • Basic Microsoft Office skills required
  • Ability to work flexible hours, including after-hours
  • Physical ability to lift up to 50 pounds


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