Order Management Representative

4 weeks ago


Toronto, Ontario, Canada Randstad Full time
Job Description

We are seeking a highly motivated and skilled Order Management Representative to join our team at Randstad. As a key member of our team, you will act as the single point of contact for customers post-order, ensuring an exceptional customer experience.

About Us

Our client is a reputable organization that values strong relationships with its customers. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, this role is perfect for you.

Responsibilities

The primary functions of this role include:

  • Providing exceptional customer service and support via various communication channels
  • Managing customer inquiries and concerns in a timely and professional manner
  • Acting as the single point of contact for customers post-order, ensuring seamless communication and issue resolution
Requirements

To be successful in this role, you must possess:

  • A strong background in customer service or call center environments
  • Motivation and a positive attitude, with a passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • Strong Microsoft Office skills, including proficiency in Excel, Word, and Outlook
Benefits

This full-time contract offers:

  • A competitive pay rate of $50,000 per year
  • A 10-month contract, providing stability and security
  • Opportunities for growth and development within the company
Estimated Salary: $47,612 - $56,743 per year

Please note that this salary estimate may vary based on location and other factors.



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