Spa Attendant
1 month ago
Are you passionate about delivering exceptional guest experiences and providing top-notch spa services? Do you have a keen eye for detail and a passion for creating a relaxing and rejuvenating atmosphere?
We're seeking a skilled Spa Attendant to join our team at AccorHotel. As a key member of our spa team, you'll be responsible for ensuring that every guest feels pampered and relaxed during their visit.
Key Responsibilities:- Provide exceptional guest service, ensuring that every interaction is friendly, engaging, and professional
- Assist in the operation of all spa departments, maintaining knowledge of all spa treatments and services
- Maintain linen inventory and ensure that all equipment is in good working order
- Direct guests to appointments and assist them with the use of spa facilities, such as saunas, steam rooms, and whirlpools
- Prepare rooms for treatments according to specified guidelines
- Maintain the facility in a clean and sanitary condition at all times, reporting any equipment deficiencies to management
- Maintain locker rooms in a tidy manner and ensure that all amenities are stocked
- Follow departmental policies and procedures, as well as all safety and sanitation protocols
- Previous spa or hospitality experience preferred
- CPR and First Aid certification preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Competitive hourly pay rate of $24.57
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT dental vision, and complimentary counseling wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
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