Spa Attendant

3 weeks ago

Victoria, British Columbia, Canada AccorHotel Full time
Unlock Your Potential as a Spa Attendant at AccorHotel

Are you passionate about delivering exceptional guest experiences and providing top-notch spa services? Do you have a keen eye for detail and a passion for creating a relaxing and rejuvenating atmosphere?

We're seeking a skilled Spa Attendant to join our team at AccorHotel. As a key member of our spa team, you'll be responsible for ensuring that every guest feels pampered and relaxed during their visit.

Key Responsibilities:
  • Provide exceptional guest service, ensuring that every interaction is friendly, engaging, and professional
  • Assist in the operation of all spa departments, maintaining knowledge of all spa treatments and services
  • Maintain linen inventory and ensure that all equipment is in good working order
  • Direct guests to appointments and assist them with the use of spa facilities, such as saunas, steam rooms, and whirlpools
  • Prepare rooms for treatments according to specified guidelines
  • Maintain the facility in a clean and sanitary condition at all times, reporting any equipment deficiencies to management
  • Maintain locker rooms in a tidy manner and ensure that all amenities are stocked
  • Follow departmental policies and procedures, as well as all safety and sanitation protocols
Requirements:
  • Previous spa or hospitality experience preferred
  • CPR and First Aid certification preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
What We Offer:
  • Competitive hourly pay rate of $24.57
  • Employee benefit card offering discounted rates at Accor properties worldwide
  • Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Opportunity to develop your talent and grow within your property and across the world
  • Complimentary meal during your shift through our Colleague Dining Program
  • Complimentary uniform laundering
  • Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT dental vision, and complimentary counseling wellness sessions, financial and family planning through LifeWorks
  • Access to our company-matched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

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