Senior Content Manager

2 days ago


Toronto, Ontario, Canada CI Financial Full time
About Us

CI Financial is a global wealth management and asset management advisory services company. With over 50 years of experience, we have consistently anticipated and responded to the changing needs of investors.

Salary Range

$60,000 - $80,000 per annum, depending on location and experience.

Job Description

We are seeking a highly skilled Communications and Knowledge Management Specialist to support our Client Services team. The successful candidate will be responsible for creating, maintaining and editing content for our knowledge management platform, as well as assisting with various communications and knowledge work packages associated with projects and implementations.

Key Responsibilities:

  • Create high-quality content for our knowledge management platform, including writing and editing internal communication pieces and external Advisor communication pieces.
  • Assist with project-related communications and knowledge work packages, ensuring timely completion and effective execution.
  • Maintain consistently high standards of quality in all writing, including plain business language, grammar and structure.
  • Solicit feedback from stakeholders to enhance communications and knowledge articles for improved usability and effectiveness.

Requirements:

  • Minimum 1 year of experience in a service-oriented role.
  • Minimum 1 year of experience working in Financial Services.
  • Minimum 1 year of experience in a communications and/or knowledge management role.
  • Exceptional written and verbal communication skills, including strong presentation skills.
  • Experience working with Salesforce considered an asset.
  • Subject matter expertise in CI and Assante processes, will be considered an asset.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on location and experience.
  • A modern HQ location within walking distance from Union Station.
  • A flexible and hybrid work program.
  • Equipment purchase program.
  • Training reimbursement.
  • Paid professional designations.
  • Employee share purchase program (ESPP).
  • Corporate discount program.
  • Enhanced group benefits.
  • Parental leave top-up program.
  • Fitness membership discounts.
  • Volunteer paid days.


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